eFINDER SAFETRACK Privacy Policy
Effective Date: October 1, 2024
1. Introduction
Welcome to eFINDER SAFETRACK. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our application and services. Please read this policy carefully to understand our views and practices regarding your personal data and how we will treat it.
2. Information We Collect
We collect the following types of personal information through the eFINDER SAFETRACK app:
Personal Information: Name, email address, phone number, and physical address.
- Device Information: IMEI, serial numbers, and other unique device identifiers.
- Location Data: Real-time GPS data and historical location data of devices, vehicles, or individuals being tracked.
- Vehicle Data: Fuel consumption, odometer readings, battery level, and check engine error codes.
- Cell Phone Data: Usage data of the eFINDER app, cell phone location and sensors, and wireless signal levels (WiFi and cell networks).
- Other Data: Data related to device performance, safety alerts, and other application usage metrics.
3. How We Use the Information
We use the collected information for the following purposes:
- To provide tracking services, including monitoring and reporting on the location and condition of tracked devices.
- To offer recommendations for improved efficiency, safety, and security.
- To send safety alerts based on user-defined parameters.
- To provide customer support and facilitate communication with users.
- To improve app performance, troubleshoot issues, and add new features.
4. Sharing of Information
We do not sell any personal information to third parties. However, we may share anonymized data with our service providers to help us operate our services effectively.
- Service Providers: We work with technology providers who assist us in delivering our services. Any shared data will be anonymized and will not include personally identifiable information.
- Anonymous Data Sharing: We may share location and historical data with third parties, but such data will be stripped of personal identifiers, ensuring anonymity.
5. User Rights and Choices
Users have the right to access, update, or delete their personal data. To exercise these rights, users can contact us at [support@efindergps.com](mailto:support@efindergps.com). We will respond to such requests in accordance with applicable data protection laws.
6. Data Retention
We retain the collected data for a period of 365 days. After this period, data may be deleted or anonymized to optimize server storage. Users may also request data deletion at any time by contacting our support team.
7. Data Security
We implement robust security measures to protect the information we collect, including:
- Data Encryption: All data transmitted from devices to our servers is encrypted to prevent unauthorized access.
- Access Controls: Access to data is limited to authorized personnel and is subject to strict access management policies.
- Regular Security Assessments: We perform regular security assessments to identify and mitigate potential vulnerabilities.
8. Regulatory Compliance
eFINDER SAFETRACK is primarily designed for users in the United States and complies with applicable U.S. data protection laws. As of now, we do not actively comply with international regulations such as GDPR or CCPA, as our primary market is within the U.S. If you have specific concerns about regulatory compliance, please reach out to us for further information.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. If we make significant changes, we will notify users via email or through a notice in the app. Please review this policy periodically to stay informed about how we are protecting your information.
10. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at: